Secret Shopper Job Timings

How to Discretely Take Timings on a Secret Shopping Job

Secret shopper job timings. How to record timings during secret shopping jobs. The importance of accurate timings to secret shopper services. Secret shopping information.

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Smith, Greg
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For instance, in a restaurant mystery shop the client typically wants to know how long it takes the hostess to greet and seat you.

How long was it after that before your server appeared?

After you placed your order, how long did it take for your meal to arrive?

The list goes on...

Some secret shopper assignments require that you give this information in minutes. But some clients want to know to the second how long it takes to be served in their establishment.

It can be difficult to obtain so many timings without giving yourself away as the mystery shopper.

Falsifying Mystery Shop Reports

Don't do it.

The client is very aware of how long each step in the process should take. They will look closely at your timings to make sure they both make sense and add up.

For instance, mystery shop reports often ask what time you entered and left the secret shopping job site. The client will check to see if the total of all the timings you have taken at the location "fit" within the total time you claim to have spent inside the location.

If these 2 figures don't jibe, the mystery shopping service may refuse to pay you for the shop. Worse still, they probably would not wish to assign secret shopper jobs to you in the future. So always strive to be fair, accurate and truthful.

It would be better to tell the mystery shopping company scheduler that you failed to get some of the timings than to falsify a secret shopper report.

Even if they don't pay you for that shop, you will have preserved your reputation with them and your ability to receive future assignments.

How to Take Timings without Blowing Your
Mystery Secret Shopper Cover

1. Wear a digital watch to any secret shopper job which requires to-the-second timings. An analog watch will do for to-the-minute timings.

   Note the timings in your checkbook register or slip into the restroom and jot them down in a small notebook or on your PDA.

2. Get a small stopwatch that will record multiple times. You want one small enough to fit on your key chain or into your pocket so that no one sees you using it.

3. Some cell phones will take timings. Practice doing it with yours at home until you can do it discretely.

4. This is not strictly o.k. with all companies that hire secret shoppers, but I sometimes have my husband take a few of the timings for me if there are a lot of them and a lot of other things I need to observe on a secret shopper job.

How to Become a Secret Shopper
How to become a secret shopper for free. Becoming a secret shopper is easier than you think. Get the low down on mystery shopping opportunities and become a secret mystery shopper today.

Be a Secret Shopper Mystery Shopping Companies Adore
How to be a secret shopper that mystery shopping companies love. With competition for secret shopper jobs so fierce, you need a strategy for becoming a secret shopper that schedulers adore.

Mystery Shopping Companies Looking for Florida Shoppers
Legitimate mystery shopping companies are searching for FL shoppers. A mystery shopping company may have clients located in several states. Right now, mystery shopping opportunities abound in Florida.

Companies Looking for Secret Shoppers
There are at least 400 companies looking for secret shoppers. This is a short list of the mystery shopping companies I was able to find by just searching on the Internet.

I've only listed the ones I was able to find some good feedback on or that I have shopped for myself.

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